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Dollar at Mexico City International Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: treated very well,, thanks
Cons: couldnt find car
Pros: A very good team at the airport in Mexico City. Special thanks to Anton with great responsibility and the best info for the customer. Thank you for four great weeks driving in south Mexico with a nice car rented from you.
Pros: The service at the counter was excellent specially by Irving A Ruiz. Explained in detail and clearly regarding additional insurance and he was courteous and friendly and knowledgeable. When we returned the car he was also working that day and recognize us and ask if everything was okay and wishes a good return home. Love his service and I hope his job is recognized. Sincerely, Elsa & Nadeem Ihsan.
Cons: Some fees not disclose in detail on the original booking with Discover Cars charged by Dollar
Pros: The car was damaged on the front and made it difficult to travel With.
Cons: Took too long to deliver and drop the car.
Cons: Looking for drop off place Is almost imposible to find. Not a sign nor address to find the place. Nobody knows where ir Is. Lost our unrefundable plane tickets. Had to buy new ones at México city airport
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: passport, valid driver license, booking voucher, return flight ticket.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following country: USA.
Information on the exact fee amount is available by request.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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