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DMR CAR at Istanbul Sabiha Gokcen Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Everything. All personnel were very helpful and responsive.
Cons: They charge me washing 250 TR
Pros: لا يوجد
Cons: لا يوجد مكتب في المطار وقت الاستلام 6.30 ولم ياتي المندوب الى الساعه 10 وبعده يوديك مكتب خارجي ووقت التسليم اكثر من الازم
Pros: they gave me a new car
Cons: picking up process from the airport was a bit bumpy. but we worked it out.
Pros: Rubbish and complete scammers
Cons: Everything, this company is a scam!
Pros: Price, employees, cooperation, condition of the car.
Pros: دعم فني مستمر و الرد على طول و يتحدثون العربية
Cons: الاجراءات سريعة و متعاونين
Pros: الأخ موسى
Cons: لا أعلم
Pros: The employees deal with customers well. I am happy to deal with you, and I would like to thank Mr. Musa. This is my third dealing with you, and it will be on an ongoing basis for every two weeks. Thank you
Pros: Mossa was a good person and it was a good deal
Pros: Musa El Muhammed A very nice and helpful person, I hope to deal with him again
Cons: Excellent car office. Their cars are new and very clean
Pros: Easy, Great, Fantastic especially the employee Moosa
Pros: I am happy with the service. Musa Bey, the office manager, was very helpful.
Pros: Their employees generally. Specially Mr. MOSA fast picking process. and always available for support and help. Thank u very much.
Pros: Personals and calling one day before providing contact to assist you revive or drop the car
Pros: Güller yüzlü arkadaşlar çok teşekkür ederim
Pros: A+ Customer Service
Pros: I received my deposit after one month and 7 days I recommend to get the car from DMR car company if you want to get your self in the trouble 😡😡😡😡😡
Pros: All the services provided by DMR were good, especially the employee who received me early in the morning. His name was Musa Mahmoud. He is a very respectable person who speaks Arabic and English fluently in addition to Turkish. He explains all the details accurately. Thank you. I have a visit after several days. I will continue to deal with DMR.
Pros: Friendly and helpful staff.
Pros: It was great and employee mousa was so polite and helpful
Pros: Staff were friendly at the start.
Cons: dishonesty, overcharging, hidden charges, charged me over 60Euros for the toll where it should be not more than 200TL
Pros: First it was avery wonderful experience and I recommend everyone to rent thier cars from it 2. I would like to thank aal the members of the of the dmr company for their wonderful service and dealing.3.my car was very clean and new. 4. Special thanks to the owner of the company Mr Gokhan demirci for his warm and wonderful reception.
Pros: All staff was quick to help with questions. Especially Musa was really helpfull. We got a very new Kia Rio, the car drive amazing.
Pros: The team is helpful.
Cons: Only one thing I can say is that they withdrew the full deposit and they returned it back to me after 20 days only after I reminded where as other car rentals only BLOCK the deposit on the card . At least I’ve never come across this before and I rent cars regularly.
Pros: Great! Good service
Cons: To much deposit . £1000 is big money for my little credit card
Pros: its an amazing experience ,. Musa is an helpful , kind ,friendly and good person, helped me alot .
Pros: I didn’t received my deposit back
Cons: Deposit not paid back
Cons: They charged me more for changing drop off location.
Pros: I would like to thank this company because it is a very trust worthy place to rent a car . I would recommend this place if anyone is looking to rent a nice clean car . Especially MUSA EL MUHAMMED one of the employer was very helpful and helped me to pick the vehicle that was suitable for me . Considering the fact that he was smiling and being nice , it made me feel very welcome. Thank you very much for your continuous kindness .
Pros: Great service, very helpful and responsive. They were only a phone call away in case of emergencies. They were also very honest and came back to give me some stuff I had forgotten in the car at the time of drop off.
Pros: I strongly recommended , they are professional and respectful. They have english operator you can manage with them and also Mr.MUSA was very helpful for the customers. Thanks MUSA
Pros: Brand new car. Quick response time. Excellent service. Timely pickup from airport. Very friendly staff. Competitive rates. Really pleased with everything
Cons: Nothing at all really. Minor technical issue in car the left rear door doesn't shut properly
Cons: - Difficulty in receiving the car - Withdrawing from the credit card amounts exceeding the value of the rent - Withdrawing a deposit of 500 euros and also withdrawing 48 euros, I don't know why - Difficulty communicating with the supplier to inquire about the reason for deducting these amounts - When receiving the car, it was dirty and there was not enough fuel to get to the nearest gas station - It was really the worst experience I've ever had
Pros: They provide me with a dirty not maintained car.
Cons: They charged me with extra fees for any toll or any other payment. The extra was about 40% than the actual price.
Cons: Upon returning the car the staff accused me off some damage. When I showed them the video I made from picking the car up. The damage was already there. So rude. So dodgy. Just absolutely bad. There are also strange credit card charges that have come out over the days I had the car. What are these for ? No one can tell me ? The staff also tried to make me pay a cleaning fee. So I took the car myself and had it washed just before trying to catch my flight.
Pros: The car was almost new, besides the small accidents.
Cons: They are not professional, they are charging you for accidents that has been happening from previous costumers.
Pros: Rental price is very good
Cons: 1 I reserved a diesel car but company provided a petrol (gasoline) one at the beginning 2 company charged 25 Euros to return back the deposit where they claim it is charged by bank
Pros: Agent Musa was friendly and picked me up at the stated location.
Cons: Screw wash was empty upon collecting the vehicle. I was charged ₺100 car wash fee upon returning the vehicle. I found this totally unfair as I wasn’t requested to return the car washed. The car only had bugs and flies at the front and couple of bird droppings so it wasn’t covered in mud or anything like that. Definitely won’t use DMR again and take my custom elsewhere.
Pros: The good service, the assistance of Mr.Mosa and the good communication in English.
Cons: I paid comprehensive insurance and you claimed that I would not take care of the road tolls. It turned out to be the opposite. Every day I receive a letter with road fees and the sums piling up. Plus I delivered the car and they charged me a very small scratch fee even though I paid comprehensive insurance on the car and this is very unsatisfactory
Pros: The agency is far from the airport, the agents were not nice enough and the worst of all they asked form me money for cleaning the car. I have rented a car from many agencies. I have never had anything like this before.
Cons: In one word, disappointment and I will never rent a car from this company and I will not recommend this company to my friends
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 60.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
A credit check is mandatory for local customers at the time of pick up.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The following payment methods are accepted: Cash, Visa Debit Card, MasterCard debit card.
American Express, Cheques, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.