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DMR CAR at Antalya Airport International Arrivals
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The car was in excellent condition.
Cons: We waited for a short time to pick up the car as there was only one staff but after another staff came up and we got the car in about 15 minutes after all formalities. And the car was not clean.
Cons: 1- I didn't know that the car rental is not in the terminal 2- The deposit was so high € 750 blocked on my c. card for 2 weeks
Pros: Easy and quick
Cons: The man who collected us at the airport drove quite erratically - I was glad it wasn't far.
Pros: تم الاتفاق ان المكتب قي صالة المطار ولم يكن ذلك صخيحا
Pros: They don't want to return my deposit 500€
Cons: They are trying to increase price for any reasons
Pros: Denne gangen leverte DMR car i alle ledd. Perfekt
Pros: The staff are very understanding and helpful.
Pros: Their vehicles are new models and very nice.
Pros: The best local brand I know in Turkey. My deposit was refunded instantly. The vehicle was clean and well maintained
Pros: Quick shuttle to pick up and drop off. No up-selling any insurance products, smooth rental experience with great customer service.
Cons: Not a pleasant experience with car rental
Pros: Great car, very clean.
Cons: Info that someone will be waiting on specified time (but not adding you HAVE TO CALL First). They forgot to give back 250 euro deposit, not responding to emails.
Pros: car was good, no problem. Drop off was easy too
Cons: Had to wait 45 mins before someone picked us up from the airport, then had to wait another hour before we could get a car.
Pros: Nothing it was poor service
Cons: We were given a sedan instead of Crossover SUV. On return we had minor scratch on rear bumper. I attached photo. At first they wanted cash for the damage then they refuse to take it our from deposit and then wanted to fight us physically we called the police but since flight was late. We had to take our own taxi to airport.
Pros: I liked nothing about the service
Cons: I disliked the car as I was promised a crossover where i got a sedan complete accident repaired. right passenger door did not close properly but since I was with my family I was stuck and had to accept. To make things worse the car was dirty inside and on return they wanted to charge me extra for cleaning the car. In the end there was a huge argument and the person in picture wanted to fight me and we were forced to take taxi to airport as they refuse to take us
Pros: Cena, jakość samochodu. Dostaliśmy samochód z pustym bakiem, co z upływu czasu uważam za plus. Zatankowałem ile chciałem i przed oddaniem samochodu nie martwiłem się o szukanie stacji...
Cons: Kontakt z CC w Stambule. Drogi w Turcji są średniej jakości, dużo kamieni oraz pyłu, zwłaszcza poza dużymi miastami. Przy oddawaniu auta było ono sprawdzone bardzo dokładnie czy nie ma śladów po kamieniach w dolnej części samochodu...
Pros: The vehicle was clean and well-maintained, the staff was very attentive and friendly. I would like to thank Tuğçe for informing me about everything.
Pros: Thanks to Ali, I rented my car feeling easy and safe. Thank you for everything, Ali!
Pros: Every thing was perfect. Really truly satisfied. Only wish that the fuel policy was full to full so we didn’t had to start the journey by looking for the closest ⛽️ gas station.
Pros: They works fair. They gave me fine, clean car without any problems. After the car was inspected while returning they returned me deposit without problem. As I read about overall car rental experience in Turkey, some rental companies don’t return or try do not return.
Cons: They don’t accept AMEX credit card for charging deposit
Cons: They were very slow in the office ith the admin at the start and end of the car hire and were reluctant to give me a receipt for the 'damage'.
Pros: Quick to assess car on return & get us to the airport.
Cons: DMR agent turned up 2 hours late to airport, their office is only a 5 minutes journey away. Had to call multiple times.
Cons: Service I reserved was not provided at the correct time.
Pros: Very clean car and very comfortable transfer from Airport to office and very helpful person
Pros: Quick, professional and friendly
Pros: + brand-new fleet, low mileage and no mechanical damages; + clean cars. + helpful and professional staff at rental office.
Cons: - totally useless remote support service (whatsapp, email).
Pros: Quick and easy service
Pros: pickup process
Cons: deposit process not secure as it was done as online payment (not hold payment) and I didn't refund the deposit.
Pros: I made a claim to DiscoverCars that the rental company (DMR Car) have scammed me by stealing my deposit (£428). Customer Service has been awful and very slow, and it has been a month with no resolution. DiscoverCars have deflected the blame and that they can’t do anything. I had no problems when I returned my car as I was given my signed papers and I even recorded the state of my car as proof. Moreover, I have went back over the reviews of the car company on DiscoverCars and noticed they are mi
Cons: I made a claim to DiscoverCars that the rental company (DMR Car) have scammed me by stealing my deposit (£428). Customer Service has been awful and very slow, and it has been a month with no resolution. DiscoverCars have deflected the blame and that they can’t do anything. I had no problems when I returned my car as I was given my signed papers and I even recorded the state of my car as proof. Moreover, I have went back over the reviews of the car company on DiscoverCars and noticed they are mi
Pros: I did not receive the car. I need to import money
Cons: I did not receive the car. I need to import money
Pros: kind,friendly and effecient
Cons: it was a bit long to get the car
Pros: Good clean and new car. Polite staff.
Cons: Poor follow up and attempts to overcharge me and poor outcome of my collision accident by a hit and run despite it was not my fault!
Pros: very convenient service, optimal selection of a car and filling out an application.
Cons: The return of the deposit takes 3 weeks - that is, it has not yet occurred. Considering that I left the country in which the car rental service is located, this worries me. therefore, I can’t now estimate how much renting a car ultimately cost me
Cons: For a light scrach on the spoiler they charged 200€ what I could menage to repair in a normal car service fir 79€!
Pros: Never going to use the service again. Advertised as meet and greet at airport, no one was there and we had to call and wait for 30 minutes for a shuttle to the car. At the car rental, they try to give me a manual where I booked a automatic. Spend 2 hours to sort it out and DMR claim it was a mistake with Discover cars.
Cons: False advertising - not meet and greet. You have to call for shuttle to get to the rental.
Cons: There was a 1.5 hours wait at the pick up time. Only one person at the reception whilst 5 customers awaiting in the queue. Also, the deposit payment hasn't been returned after waiting for nearly 3 weeks. I will not hire from this company again.
Pros: Står meet and great, men selv om angitt tid er gitt + flynummer så må man ringe dem for å bli plukket opp.. Noe som er kjedelig.
Cons: Har brukt DMR før, dem er Trege/sene med tilbakeføring av dem penger som stilles som sikkerhet. Sist måtte jeg purre på dem etter 1 mnd.
Pros: Only the car itself end its cleanliness
Cons: Extremely awful! On arrival we had to call twice before they came & pick us up from the airport, at the depot it also took a very long time before we were helped! The timeframe: we landed at 22h30 and left the depot at 01h15. Upon our depature, we tried to call the office, (because the return adress on the paper was the airport adress!!!) several times and nowbody answered...When we finally got through, a very rude lady told me it wasn't her problem! Anything but customerfriendly& unacceptable.
Cons: On one occasion we had to ask and pay someone to jumpstart our car, we thought we left the cars lamp on overnight. On another occasion it happened again, in a secluded area, and somehow we managed, after trying several times, to start it, so it wasn't"our fault" the first time as well. After the second time we informed the company about the problem but they didn't respond. Also on the day we had to return the car - we couldn't reach them for a drop off address. The car's horn didn't work as well
Pros: Good price, friendly staff, new car,
Cons: At the reservation you said meet and assist at the arrival, nobody was there, i had to call the office, it didn’t take much time, but that’s because i had a Turkish line and i had previous experience. If i hadn’t the Turkish line it would have been difficult to call .
Pros: I wanted my holiday to be planned. I had many questions in my mind about renting a car, but dmrcar employees explained them all to me and made me feel at ease. They have really helpful staff.
Pros: Reasonable price, best service!!
Pros: It was very comfortable and easy. They picked me up from the airport with their VIP vehicle and we went to the office. They had endless treats in the office :) I hadn't finished my coffee yet and they told me my car was ready. It was really quick and easy. Vehicle delivery was also fast.
Pros: Affordable prices and quality service. It is very nice that the employees are nice and help with everything.
Pros: I would especially like to thank Umut, he helped me a lot and summarized the whole process. I didn't think it would be this easy. The first address I will prefer is now dmrcar
Pros: I went to Turkey for vacation and I had many questions in my mind, but the company employees helped me a lot and made my job easier. They were really very friendly. They immediately refunded the deposit I gave in cash upon delivery of the vehicle. It was really easy and fast. Thank you all very much for your help.
Pros: The vehicle was clean and well maintained. The model was new and the engine capacity was quite sufficient. I needed the vehicle very badly and they helped me by giving me the best price. Their helpfulness and friendly approach made me very happy.
Pros: Everything was great. Thank you DMRCAR
Pros: The easiest rental company to use. I will definitely choose DMRCAR. It is very easy to reach them everywhere in Turkey. Staff are helpful and caring
Pros: It was the best car rental experience I've ever had. Staff were very friendly and helped with everything
Pros: I was pleased with the service. Their vehicles were new models and they had endless treats in their offices. It was really great
Pros: I go to Antalya all the time and I can say DMRCAR is the best rental service!! I am really satisfied and I am sure that I will only choose DMRCAR
Pros: When I landed at the airport, DMRCAR's vehicle was already waiting for me. We drove a short distance and my car was waiting ready at their office. The paper transactions were completed within 5 minutes and after introducing my vehicle to me, they told me that the transactions were completed. They are really easy and fast. The vehicles are new and clean.
Pros: I wanted my holiday to go smoothly and inexpensively. I thought my plans would be disrupted because of my little accident, but I was relieved when DMRCAR staff told me there was no problem and there was no cost. I think they definitely deserve this score
Pros: 10 minutes after I made the rental reservation, they sent me an informative message and gave me information about what I was wondering about. Thus, I mastered the entire process of the rental process. They picked me up from the airport with a VIP vehicle and took me to the office. They were really very hospitable. I received my vehicle after about 10 minutes.
Pros: اول مرة استأجر سيارة في انطاليا وتكون المعاملة لطيفة جدا من الاستقبال حتى الوداع وايضا اول مرة اترك تعليق لشركة تأجير سيارات في انطاليا ان شاءالله سوف اكرر التعامل معهم شكرا لكم
Pros: Friendly easy to deal with and no hassle or issues
Pros: Nothing at all
Cons: Awful car was scratched dirty empty of fuel and ad blue told go garage late at night , waited ages for meet and greet they still hold £250 I don't think they will give that back went from £200 to £600 at pick up which took ages after a delayed flight they all said they never spoke English got pictures as back up
Pros: I got SCAMMED 500€ by this car rental !!
Cons: I got SCAMMED 500€ by this car rental!!!
Pros: It's been 3 months I have not received my deposit of 500 euros yet
Pros: I was skeptical about renting a car through DMR cars as it had mixed reviews, however my experience was excellent. Essentially its a car rental company based near antalya airport. You book a car, their rep picks you from airport, takes you to a nearby office, does paperwork and off you go. On return you bring the car to the office. Paperwork and they drop you off at airport. Very straight forward process. Get the added cover and you can pay cash deposit and pick it up on return of the car.
Cons: Nothing was bad at all. For improvement if only they highlight their process for customers prior to booking. It just adds to the customer service and confidence.
Pros: Clean and new car
Cons: They took about 1 hour to pick me up from the airport and another 30 minutes to give me the car. Moreover, they changed the car model and changed the transmission type from automatic to manual.
Pros: The car was clean and in good condition.
Cons: They charged me additional money for all inclusive insurance which I already paid for online. They refused to deduct the advance payment I made online. Upon returning the vehicle they wouldn’t return my deposit of 200 Euro, they said that it will be returned to my card in 14 working days which I don’t understand. Why would they not return my deposit immediately upon return the vehicle. I would never use this company again.
Pros: Nothing, worst experience ever.
Cons: Terrible experience...please think twice before choosing DMR Car. I never got the car from DMR Car. Had to wait a long time at the airport and when he finally arrived after a couple of phone calls, I was told that they could not deliver the car as it was not available. I ordered 7 seats, got an offer to rent 5 seats for the same price. Something I declined. They were supposed to arrange a car for me the next day but that didn't happen either.
Pros: When I arrived they said meet and greet but not true I waited 3 hours and had to buy SIM card and contact them to come to the airport even I gave them my flight details on time
Cons: Drop off and pick up the car it’s nightmare. I’ll rather pay more and get car from an agency in the airport
Pros: New car
Cons: The deposit they take is 500 euros. They don’t even block it on your card they just take it. It’s been 1 month and I still haven’t received my deposit back. They also don’t respond to any messages I sent them. Avoid.
Pros: They take me the deposit and don't give back
Pros: I found it strange that they didn't accept credit card preauthorisation for deposit. They have charged my credit card in local currency and not in euros as stated on the voucher. I hope there will be no difference when returning me my deposit as the turkish lira is not stable as per euro to gbp. I look forward to my full deposit being returned in a timely manner.
Cons: Their deposit system is not to the car rental industry standard. The car tyres were to the limit and had already 132k km on the clock.
Pros: I got a cleaned nice car. Very good hospitality They even put water, candy and a cookie in the car.
Cons: Everything was fine!
Pros: They are still holding my deposit scammers never returned my deposit . Chased them number of times but not returning deposit
Pros: friendly and cooperative staff.
Cons: There was nobody waiting for us. The pick up was delayed by over one hour in the middle of the night and only after 5 calls to the operator. There was a huge problem to accept my credit cards for the deposit, apparently to force me to take their insurance. Basically, the worst pickup experience ever. I will never choose this agent again.
Cons: Miscommunication withpick up time
Cons: I took the the full insurance from discovery, but still DMR car charges 75 euro in the name of insurance from me . If possible please arrange to return this amount
Pros: Unprofessional. And not able to communicate in english. No body showed up at the airport. And they made ne return the car to some location other than the airport (which was supposed to be).. then they ignored me when i vliced my concern!!
Pros: Cost, communication
Cons: The stuff wanted to charge me for a dent which was on a car before the collection. Luckily I recorded a video of the car before the collection that showed a dent was there
Pros: Very nice and professional building and staff, took a while to sort my credit card out as it wouldn’t connect and they waited patiently and bought us sodas. Brand new car and when I had trouble with it (my fault, trying to turn it on whilst in drive - not used to driving automatic) they responded to my text immediately. Received a text day before returning the car with the location. would recommend.
Cons: Weren’t waiting at the airport but arrived shortly after us ringing them. Internet took a while to connect when we were waiting on our deposit refund before we took our flight home
Pros: not recommended They charge me more money that I got there, they are not reliable at all I received a finished car completely disassembled And they do not comply with the order I ordered through the website discovercars.com I suggest you don't bother with them at all. Just a disappointment
Cons: not recommended They charge me more money that I got there, they are not reliable at all I received a finished car completely disassembled And they do not comply with the order I ordered through the website discovercars.com I suggest you don't bother with them at all. Just a disappointment
Cons: Driver hour late picking up at airport ( fell asleep couldn’t contact for about 1hour). Invoice amount £20 more taken than on invoice. Deposit system is terrible waited 16 days to get deposit back and it was £40 less than amount taken off card. I’ve always understood it’s a holding deposit that doesn’t get put through unless damage to car on return etc. Still awaiting £60 outstanding. Car had no water in washer bottle . Tyre warning lights came on after 1st day. Vehicle not checked properly
Pros: Communication, affordability
Cons: They do have cars with high mileage
Pros: Received a Meet and Greet at Antalya airport but no one shows up
Pros: They're very friendly
Pros: Best experience
Cons: The rental office is located in the wild. Hard to communicate to the employee. Took a long time to get the car.
Pros: pretty efficient, meet and greet was good overall
Cons: no payment in GBP offered incurring additional card charges. did not mention wifi in airport doesnt work so had to use use roaming data to message them. lack of english was a bit cumbersome. security deposit should just be a temporary hold on card not full payment incurring me extra charges. car given with no diesel very annoying and nconvenient given early hours of morning pickup after long flight. car seat boosters and gps prices all too expensive so took my own
Pros: Доброжелательное отношение
Cons: Отсутствие продуманности встречи в аэропорту
Pros: Very professional and very Recommended,
Pros: extremely quickly accessible and hassle-free.
Pros: Customer Services Team nicely