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Avis at Willemstad Hato Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Agent was not fiendly
Pros: The person that helped me at drop off was knowledgeable and efficient. And, spoke English well enough for us to communicate about the condition of the car.
Cons: I was at the pick up desk for over an hour. The 2 staff were very new and their “supervisor” didn’t understand English very well, and the paperwork was done over and over and over. I had all my paperwork in order- they just weren’t trained or knowledgeable. The person next to me working with one of the trainees made the comment that it would have been faster to buy a car. I felt sorry for the people behind me. The one trainee was very kind and tried to help me- he gave me an upgrade from a manu
Pros: We rented a car in Curaçao, the car was in horrible condition, dirty, had many safety problems. Upon my request to get a different car, I was told that nothing was available so we had to be stuck with this one for 10 days. Definitely would not recommend
Pros: They were confused by the third party booking and the fact that we paid for full coverage through a third party, but I had all my paperwork so all good!
Cons: Only one person at the counter and several people trying to pick up vehicles, could have at least been two people working the counter
Pros: The car was infested with cockroaches and I contacted Avis as soon as I became aware of them, due to almost haven’t gotten into an accident. I am requesting a full refund and waiting to hear back from them.
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