Frequently Asked Questions

What happens if my rental car gets damaged?

If your rental car gets damaged the first thing to do is to contact the car rental agency. If your rental has only basic insurance, you will have to cover the damages up to your deductible amount.

If you have purchased Full Coverage from Discover Cars, you will need to Contact Us and provide us with all the information about the accident. Once we receive the necessary documents, we’ll analyze the situation and then refund you for charges and costs related to the damage if warranted

If you have purchased any insurance with the car rental provider, you will need to contact the provider.

If you have your own insurance, you will need to contact your insurance company and follow their procedure for claims.

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