Frequently Asked Questions

Am I going to get the exact vehicle that I booked?

Generally, we can not guarantee that you will be given a specific car model, only that the car will be of the specific category you have chosen. We can guarantee the fuel type, the number of passenger seats in the car, and the approximate amount of luggage space. The category of the vehicle will be indicated when you make your booking, and it will also appear in your Voucher. To see offers for only one specific car category, you can use the filter found at the top of the page of search results. 

If you want to be guaranteed a certain make and model of car, look for the Car Model Guaranteed badge in the search results or use the filter under Special Offers.

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